JD :
Job Title : L3 Support Engineer
Job Location : Bangalore
Compensation : 4L - 7L
Experience required : 1 to 4 Years
REQUIREMENT -:
- The candidate should possess exceptional problem solving and analytical skills.
- The candidate should have a strong understanding of computer science basics and algorithms.
- The candidate should have had exposure to working with remote machines / VMs and also with Unix based servers and Shell.
- The Candidate should be proficient in Java, its core OOP and design Principles, and should have experience in building/patching/ maintaining Java code. Familiarity with the J2EE framework is a must.
- The Candidate should have knowledge of C/C++ and building/patching machine specific code.
- The Candidate should have strong communication skills in English.
- The Candidate should have experience working with Eclipse and Visual Studio.
- The candidate should have experience in working with either Oracle or SQL server(or both) Databases.
- The Candidate should have a working Knowledge of scripting languages such as JavaScript. Proficiency in JavaScript is a plus.
- Candidates with Experience in DOTNET framework and C# are preferred.
- Familiarity with any of the following technologies is a plus.
- SAP
- Peoplesoft
- DB2
RESPONSIBILITIES -:
- As a L3 Support Engineer you will be responsible for troubleshooting and resolving critical and time sensitive issues raised by the customers.
- You will be required to take the ownership of individual support issues and communicate with the customers directly over email and phone regarding the status of these issues.
- You will be required to have screen-sharing sessions with the customer to troubleshoot live issues.
- You will be required to make an estimate of the time required to resolve individual issues, and set customer expectation and delivery dates based on that.
- You will be required to work alongside both the Abyeti and the overseas support engineers, helping them resolve critical issues.
- You will be required to take ownership of individual modules of the product and learn their overall architecture as well as the detailed inner workings.
Eligibility Criteria :
1. Btech/Mtech in either CS, IT, IS Streams and MCA
COMPANY PROFILE :
Abyeti Technologies formally incorporated in August-2012. Abyeti Technologies is a team of smart engineers with the vision of providing core development expertise to software product companies, mostly in the Enterprise space. The team comprises of (>60) seasoned developers who have previously worked in companies such as Microsoft and Trilogy, and talented intellects from the top colleges like the IITs and NITs.
Abyeti is focussed on building top-class development teams for our current client base that consists of multiple Enterprise Software product companies in varying domains and technologies (including Java and .Net based technologies).
Tuesday, December 22, 2020
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