CyberSec - System Engineer - IT Infrastructure/Network Monitoring - CCIE/CCNP Certified (5-10 yrs) (CyberSec IT Consulting)

Required Skills, Knowledge, Experience and Qualifications :

- Bachelor of Science, Engineering, Information Technology or equivalent.

- Minimum 5-year experience in professional services, technical consulting, technical support or network engineering/operations role

- Extensive experience with IT Infrastructure Monitoring (ITIM) and Network Performance Management (NPM).

- In-depth experience with network and application analysis, reporting and performance monitoring tools, such as riverbed NPM, Netscout, Solarwinds, SevOne, etc.

- Ability to understand business requirements and challenges and transform these into technical solutions

- Ability to think conceptually and to deliver practical results

- Excellent verbal and written communication skills, and ability to communicate effectively with technical and non-technical audiences, drive IT projects forward in large organizations, and translate technical features into tangible customer business benefits

- Proven ability to successfully communicate at all levels up to senior management

- Fluent spoken and written English language

- Strong technical and problem-solving skills

- Excellent client handling skills and a positive customer service attitude

- Fast self-learner and Committed to learning new technical and non-technical skills, new technologies and stay up to date with it.

- Self-motivated and capable of high performance under minimal supervision

- Passion for teamwork and contributing to a world-class Customer Success team which values excellence, execution, and integrity

- Experience in a customer-facing technical support position, preferably within a networking technology company.

Desired Technical Skills :

- Solid understanding of network design, protocols, components and operations, Switching and Routing.

- Qualified Network/Application certifications such as CCIE/CCNP, RCPE or RCSP-NPM level

- Understanding of WAN technologies, bandwidth, latency and how bandwidth and latency restrictions affect application performance.

- Previous experience of NetFlow collection, Packet monitoring, SNMP polling, Device configuration management and ITIM tools.

- Experience reading and understanding packet captures using Sniffer, tcpdump, Ethereal/Wireshark, NetProfiler, AppTransaction Analyzer or similar tools.

- Experience with any of the following: QoS, Netflow, NAT, SSL, HTTP, CIFS, MAPI, NFS, Firewalls and RAID.

- Understanding multi-tier application architectures.

- Strong knowledge of web application architecture and software including Web Servers (Apache, IIS), J2EE Application Servers (Websphere, Weblogic), Databases (Oracle, SQL Server, DB2) and/or Operating Systems (Linux, UNIX, Windows)

- Installation and configuration experience with ESX, VMFS, storage sub-systems, cache architectures and windowing systems

- Experience with Network devices (e.g. Cisco, Juniper) and Server Management.

- Experience with Linux, Docker and Cloud, including troubleshooting of performance and resource utilization issues are a plus.

- Experience with any of the following is a plus: TLS, Certificate, Firewalls, RAID

- Virtualization experience with VMware systems and software is a plus.

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